Privacy Policy


Welcome to Juban HotelesPrivacy Policy page. As a company committed to protecting the privacy and confidentiality of the data you provide us, we adhere to international data protection regulations including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This privacy policy outlines how we collect, store, protect, and use user data. By accessing or using our services, you agree to the terms mentioned in this policy.

Data Collection and Usage

Personal Information

When you visit our website or use our services, we may collect personal information such as your name, email address, phone number, postal address, and payment details. We collect this information only when voluntarily provided by you for the purpose of making a reservation, signing up for newsletters, or communicating with our staff.

Automatically Collected Information

We may also collect certain non-personal information automatically when you visit our website. This information solely includes your IP address, browser type, operating system, and the pages you visit on our website. This data helps us analyze and improve our website’s performance and user experience. We are solely using Google Analytics, a third-party service, for collecting this anonymous traffic data.

Cookies and Tracking Technology

We use cookies and similar tracking technologies to enhance your browsing experience and collect certain information. Cookies are small text files stored on your device that allow us to distinguish you from other users. You have the ability to disable cookies or set your browser to alert you when cookies are being sent, but please note that some features of our website may not function properly without cookies.

Data Storage and Protection

All personal information collected is stored in secure servers and databases that are regularly updated and protected against unauthorized access, disclosure, or destruction. We have implemented appropriate physical, technical, and administrative measures to safeguard and secure your data.

Data Use and Processing

We only use your personal information for the purposes authorized by you or as required to provide the services you have requested. Your data is primarily used to process reservations, handle payments, provide customer support, send news and promotional materials, and improve our services. We do not sell, trade, rent, or otherwise share your personal information with third parties for their marketing purposes.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or protect our rights and interests. If you wish to have your personal data deleted, please follow the procedures outlined in the “User’s Rights” section below.

User’s Rights

Access and Correction

You have the right to request access to the personal information we hold about you. If you want to review, correct, or update your information, please Contact Us using the contact details provided at the end.


You have the right to request the deletion of your personal information, subject to our legal obligations and legitimate interests. To request deletion, please contact us using the contact details provided at the end. Please note that certain information may be retained for legal purposes or if required for transactional purposes.

Objection to Processing

If you no longer wish for us to process your personal information for specific purposes, you have the right to object, and we will assess the impact of your objection and cease processing unless we have compelling legitimate grounds or a legal requirement to continue.

Data Security Measures

We maintain safeguards and security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include implementing industry-standard encryption protocols, restricting access, regular security assessments, and conducting training for our staff.

Third-Party Data Sharing

We do not share your personal information with third parties for their marketing purposes. However, we may share certain information with our trusted partners and service providers who assist us in providing our services or improving our website’s functionality. These third parties are obligated to maintain the confidentiality and security of your personal information.

Contact Us

If you have any questions or concerns regarding our privacy policy or the use of your personal information, please contact us at the following:

We will endeavor to respond to your inquiries as promptly as possible. Please note that we may request certain information for verification purposes to ensure the protection of your personal information.

Updates to Privacy Policy

This privacy policy may be updated from time to time to reflect changes in our business practices or legal requirements. We encourage you to review this policy periodically for any such updates. Continued use of our services after the revisions become effective will constitute your acceptance of the revised policy.

Last Updated: 03-Aug-2023

Thank you for choosing Juban Hoteles. Your privacy and data protection are important to us.

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